CHĂM SÓC NGƯỜI BỆNH THEO ĐỘI TẠI TRUNG TÂM CHẤN THƯƠNG CHỈNH HÌNH VÀ Y HỌC THỂ THAO BỆNH VIỆN VINMEC TIMES CITY NĂM 2022

Abstract

This is a study on members of care team and 208 patients aged 18 or older and hospitalized for 1 day. First, quantitative data was collected and analyzed. Then, a qualitative analysis is produced based on the collected database, and integrated into a complete research in the Orthopedics and Sports Medicine Center – Vinmec Times City International Hospital in the year of 2022. Result: Male patients account for 58,7% and female 41,3%. The average age is 49,84 ± 17,85. Characteristics of surgery: 100% are selective surgery and no emergency surgery. Class I surgery accounts for 68,8%; class II 19,3% and class III:12,0%. Time for ward round: 85,6% of rounds start at 8AM, and the other 14,4% are performed at 9AM. SBAR handover: compliance stands at 74,5%, but 25,5% is non-compliance. 88.9% of doctor complete their tasks while 11.1% fail. 88,0% of team leaders are satisfactory and 12,0% is below satisfaction. 84,6% of patients give excellent rating; good rating 15,4% and average rating 0,0%. The research shows a more satisfactory performance of statistical significance (p<0,05) of team-based model with the group that starts rounding at 9AM compared to the group that starts rounding at 8AM. Conclusion: Members of the care team have completed their responsibility satisfactorily; 96,6% of patients are very satisfied, 3,4% satisfied and no patients are disappointed.