NHU CẦU VỀ DỊCH VỤ CÔNG TÁC XÃ HỘI CỦA NGƯỜI BỆNH THẬN MẠN TÍNH ĐANG QUẢN LÝ TẠI KHOA KHÁM BỆNH, BỆNH VIỆN THẬN HÀ NỘI NĂM 2023

Abstract

A cross-sectional descriptive study was conducted on 510 patients with chronic kidney disease at the Department of Examination, Hanoi Nephrology Hospital in 2023 to describe the need for social work services of patients and some related factors. Results: 85.7% of patients need to provide information services, health education and communication knowledge, 83.3% of patients need to provide general guidance and information consulting services on medical treatment; 72.0% of patients need to connect and receive charity support and 67.5% of patients need psycho-social support. Some factors related to the patient's need for social work support include: age, gender, education level, marriage status use of health insurance during treatment, average monthly income and others including diseases. Conclusion: Treatment facilities need to pay more attention to female patients, the elderly, people with low education levels and low incomes to have solutions to support patients with social work. Hanoi Nephrology Hospital needs to further strengthen its extensive social work activities to response the needs of patients.