PHÂN TÍCH THỰC TRẠNG CẤP PHÁT THUỐC NGOẠI TRÚ TẠI PHÒNG KHÁM ĐA KHOA – BỆNH VIỆN ĐẠI HỌC QUỐC GIA HÀ NỘI NĂM 2022

Abstract

Background: drug distribution is one of the four phases of the drug use cycle. Drug dispensing involves more than just administering medications to patients; it also involves guaranteeing reasonableness andpatient’s safety, as well as counselling them on how to utilise their medications. A barrier to treatment adherence is when there is a mistake in the drug's dispensing process or the dispenser fails to give the patient the information they need to understand the drug's usage, advantages, or risks. Research objectives: To analyze the actual situation of the implementation of outpatient drug dispensing procedures according to the drug dispensing process of MSH and several indicators of drug dispensing at 182 Luong The Vinh General Clinic –Hospital of Vietnam National University, Hanoi in 2022. Research method: Cross-sectional descriptive study. Results of the study: The implementation of drug dispensing steps at the Clinic compared with six steps according to the drug dispensing process of the Management Sciences for Health has been relatively completed. Checking prescriptions about dosage, time of use, drug interactions in prescriptions, drug labels, as well as drug use counseling activities are still limited. The actual rate of dispensed drugs is 100%, the average dispensing time is 64.08±20.33 seconds, the rate of labeled drugs is 0%. Conclusion: To ensure precise and thorough dispensing and to improve the patient's knowledge of the dispensed pharmaceuticals, it is important to pay attention to specific dispensing indicators and improve how steps of the process are implemented.