ĐÁNH GIÁ MỨC ĐỘ HÀI LÒNG CỦA NGƯỜI BỆNH SAU PHẪU THUẬT PHACO ĐIỀU TRỊ ĐỤC THỂ THỦY TINH TẠI KHOA MẮT, BỆNH VIỆN E

Abstract

Objective: To assess patient satisfaction and identify factors related to their satisfaction after phaco surgery at the Ophthalmology Department, E Hospital. Subjects and Methods: A prospective descriptive study was conducted on 70 cataract patients who underwent phaco surgery at the Ophthalmology Department, E Hospital from 10/2023 to 03/2024. Results: 95.7% of patients were satisfied with preoperative procedures, postoperative care, and other services at the Ophthalmology Department, E Hospital, and 94.3% were satisfied with the intraoperative procedures. Overall, 91.4% of patients were satisfied with the phaco surgery services at the Ophthalmology Department, E Hospital. Factors related to patient satisfaction identified in the study include surgery duration (p = 0.016), anesthesia method (p < 0.001), visual acuity results after 1 day of surgery (p < 0.05), and the degree of vision impairment after 1 month (p < 0.05), as well as symptoms of blurred vision and glare 1 month after surgery (p = 0.009). Conclusion: Overall, 91.4% of patients were satisfied with the phaco surgery services at the Ophthalmology Department, E Hospital. Factors related to satisfaction include surgery duration, anesthesia method used during surgery, visual acuity results 1 day after surgery, the degree of vision impairment after 1 month, and symptoms of blurred vision and glare occurring after 1 month.