NGHIÊN CỨU TÌNH HÌNH HOÀN THÀNH NHIỆM VỤ VÀ MỘT SỐ YẾU TỐ LIÊN QUAN CỦA NHÂN VIÊN Y TẾ KHU ẤP TẠI TỈNH BÌNH DƯƠNG NĂM 2022

Abstract

Background: Community health workers (CHWs) are responsible for primary healthcare services at the village or equivalent level. Evaluating the completion of tasks by CHWs is crucial for managing and improving the quality of primary healthcare services. Objectives: To determine the level of task completion among community health workers and the factors influencing their performance in Binh Duong Province in 2022. Methods: A cross-sectional descriptive study with analysis conducted on 587 community health workers in Binh Duong Province. Results: The survey of 587 community health workers in Binh Duong Province revealed that 10.7% did not complete their tasks, 33.2% completed their tasks, and 56.0% completed their tasks well. Factors associated with higher levels of task completion included being over 60 years old, having an education level of grade 2 or lower, not holding multiple jobs, not having primary income from community health work, having good working conditions, opportunities for training, community cooperation, opportunities to serve the community, social knowledge/awareness, willingness to support community life, desire to improve community health, feeling that the training received was adequate, receiving supervision and support, good communication during meetings, and comprehensive training. These factors showed a statistically significant difference with p<0.05. Conclusion: The health sector in the province needs to implement specific policies to improve working conditions, encourage community cooperation, enhance training and professional development, establish a system of supervision and support, and create opportunities for community health workers to engage in community activities. This will enhance their sense of responsibility, improve task completion levels, and ultimately enhance the quality of healthcare services in Binh Duong Province.