EVALUATE PATIENT’S SATISFACTION ON A MOBILE APPPLICATION IN COLONOSCOPY BOWEL PREPARATION

Phan Thị Hồng Tuyên1,, Đào Việt Hằng1,2,3, Lâm Ngọc Hoa3, Đào Thị Loan1, Danh Thị Phượng1, Ngọ Thị Phương Dung1, Đào Văn Long1,2,3
1 Hanoi Medical University Hospital
2 Hanoi Medical University
3 The Institute of Gastroenterology and Hepatology

Main Article Content

Abstract

Our study aimed to evaluate patient’s satisfaction and its associated factors on a mobile applicationin colonoscopy bowel preparation. A randomized controlled study was conducted among patients aged 18-75, using smartphone and indicated colonoscopy within the same day at Hanoi Medical University Hospital between 9/2020 and 5/2021. Patients in intervention group were used a mobile app besides the routine bowel preparation guidance (n=233), patients in controlled group were only approached to the routine guidance (n=281). The characteristics of gender, living area, educational level, chief complaints, and clinical symptoms were not significantly different between 2 groups. High proportion of patients was satisfied with bowel preparation guidance on mobile app (96.9%). The mean of satisfaction score was 4.6±0.4, the proportion of satisfaction was 98.7%. No factor was found to be associated with patient’s satisfaction on mobile application using on bowel preparation.

Article Details

References

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