PHÂN TÍCH CÁC YẾU TỐ ẢNH HƯỞNG ĐẾN VIỆC RA QUYẾT ĐỊNH LỰA CHỌN MẪU NGOẠI KIỂM TRA CHẤT LƯỢNG XÉT NGHIỆM

Abstract

Participating in external quality assessment schemes (EQAs) is an activity carried out by medical laboratories to ensure test quality, towards linking test results within laboratories according to the project roadmap "Strengthen quality management system capacity of medical tests for the period 2016 - 2025” of the Prime Minister [1]. This is a quality management activity that contributes to strengthening the capacity of the medical examination and treatment system, facilitating and minimizing treatment costs for patients. The implementation of EQAs requires materials that are EQAs samples - researched and manufactured by Vietnamese and foreign suppliers. This is a market where domestic units develop later, and still face many disadvantages compared to foreign organizations. From the fundamental theories of supplier selection, the author builds a preliminary scale, conducts qualitative research combined with quantitative research. The scale was evaluated and tested by Cronbach's Alpha reliability coefficient and exploratory factor analysis - EFA. The data were then included in the analysis using binary logistic regression. The results show that the factor "Quality" has the strongest impact on the laboratory's decision to choose EQAs samples, followed by "Laboratory characteristics", "Price" and "Service". The study also shows that in terms of the characteristics  of the laboratory, the factor "Public" or "Private" makes a significant difference to the decision to select EQAs samples. From here, the study makes some recommendations for Vietnamese suppliers in researching and designing the appropriate products and services to increase the competitive advantage for the Vietnamese-made EQAs samples.