Article Sidebar
Views PDF: 333
PSYCHOMETRIC PROPERTIES OF THE COMMUNICATION ASSESSMENT SCALE TO EVALUATE COMMUNICATION SKILLS AMONG HEALTHCARE WORKERS
Main Article Content
Abstract
Objective: to examine selected psychometric properties of the Communication Assessment Tool – Vietnamese version (CAT-V). Methods: participants of the study were 221 patients who came for health examinations at outpatient wards of Thai Nguyen National Hospital. Patients were invited to participate in the study after they have completed all procedures of their health-check visits. Data was collected by self-administered questionnaires. Results: the results showed that the CAT-V had good psychometric properties. The internal consistency coefficient (Cronbach’s alpha) was 0.89 and the corrected item total correlations ranged from 0,50 to 0,68. Exploratory factor analysis found that 14 items of the scale form a single factor, with the factor loadings varied from 0.56 tới 0.74. Conclusions: the CAT-V meets the quality requirements and could be used in future research. Further validation studies can examine other psychometric properties of this questionnaire.
Article Details
Keywords
patient communication, communication skills, communication skill assessments
References
2. Świątoniowska-Lonc N, Polański J, Tański W, Jankowska-Polańska B. Impact of satisfaction with physician–patient communication on self-care and adherence in patients with hypertension: cross-sectional study. BMC Health Services Research. 2020;20(1):1046.
3. Myerholtz L, Simons L, Felix S, Nguyen T, Brennan J, Rivera-Tovar A, et al. Using the communication assessment tool in family medicine residency programs. Fam Med. 2010;42(8):567-73.
4. Balanescu AR, Bojinca VC, Schweitzer A-M, Joca B, Mardale DA, Badea D, et al. Translation and cultural adaptation of a romanian version of the communication assessment tool (CAT_Ro). BMC Health Services Research. 2021;21(1):184.
5. Rocha SR, Romão GS, Setúbal MSV, Lajos GJ, Luz AG, Collares CF, et al. Cross-Cultural Adaptation of the Communication Assessment Tool for Use in a Simulated Clinical Setting. Teach Learn Med. 2020;32(3):308-18.
6. Świątoniowska-Lonc N, Białoszewski A, Makoul G, Jankowska-Polańska B. Translation and Cultural Adaptation of the Polish Version of the Communication Assessment Tool (CAT). Risk Manag Healthc Policy. 2020;13:1533-42.
7. Makoul G, Krupat E, Chang C-H. Measuring patient views of physician communication skills: Development and testing of the Communication Assessment Tool. Patient Education and Counseling. 2007;67(3):333-42.
8. Field A. Discovering Statistics Using IBM SPSS Statistics. London: Sage; 2017.