MỨC ĐỘ HÀI LÒNG TRONG CÔNG VIỆC CỦA NHÂN VIÊN TẠI TRƯỜNG ĐẠI HỌC Y KHOA PHẠM NGỌC THẠCH, NĂM 2022

Abstract

Background: At Pham Ngoc Thach University of Medicine, innovate management and training methods to meet the needs of medical personnel in the new situation. The acquisition and recording of unsatisfactory contents of cadres, employees and employees of the University for the School's Administrative Reform Committee to continue to improve the quality of management and administration activities and training. , medical examination and treatment services, etc. are also the goals for the University to develop strongly and sustainably. Subjects and methods: A descriptive cross-sectional study on 304 subjects who were employees of Pham Ngoc Thach University of Medicine from June to July 2022 to survey employee job satisfaction. Data was imported via KokotoolBox tool, processed and analyzed on Stata 15.0 software. Results: Among 304 employees participating in the study, the results show that (1) the overall satisfaction of employees with the University is from 3.81– 4.11; (2) co-workers from 3.87– 4.05; (3) work content 3.52 – 3.94 points; (4) satisfaction with direct superiors from 3.70 to 3.88 points; (5) training and development from 3.54 to 3.76 points; (6) salary and benefits from 3.11 to 3.63, of which 02 items have an average score of 3.11 and 3.34 that are not satisfied (neutral, no opinion). Conclusion: The study identifies and measures the following factors: salary and benefits, superior relations, co-worker relations, training and development, and job content to survey the satisfaction level of University employees. . This work has practical significance in order to learn and evaluate the current status of job satisfaction and satisfaction of lecturers and staff of the University. Thereby grasping the contents and policies that the University needs to improve and perfect in order to improve the satisfaction of the entire staff and staff of the University.