HIỆU QUẢ MÔ HÌNH NÂNG CAO NĂNG LỰC HOẠT ĐỘNG CHĂM SÓC SỨC KHỎE TẠI CÁC TRẠM Y TẾ KHU VỰC TÂY NGUYÊN

Abstract

Objective: To evaluate the effectiveness of the model to improve the capacity of health care activities at health stations in the Central Highlands. Subjects and methods: Interventional study applying the model of capacity of health care for commune health workers, commune health facilities, activities related to health care, health work in 28 communes in the Central Highlands border area and people living in intervention communes from January 1^st, 2017 to December 31^st, 2018. Results: After the intervention, the average number of people visiting the interventional commune health station increased by 0.19. Intervention efficiency 19.45%. After the intervention, the percentage of people who were satisfied with medical equipment, waiting time, medical examination procedures, the level of readiness to provide drugs, and the service attitude of medical staff all increased markedly. The level of use of public health services increased in the intervention commune (37.79%), the effectiveness of the intervention was 49.66%. The rate of people going to buy medicine at the health station when sick increased by 52.92% in the intervention commune, the intervention efficiency was 128.59%. Conclusion: After the intervention with the model of improving health care capacity at health stations, people’s satisfaction is increased, the level of using health services increases.