Article Sidebar

PDF
Date Published: 27/06/2023
Abstract Views: 374
Views PDF: 229
DOI: https://doi.org/10.51298/vmj.v527i1B.5803
Issue
Vol. 527 No. 1B (2023)
Section
Các bài báo
How to Cite
Võ, T. T., & Trần, Q. L. (2023). WOMEN’S SATISFACTION AND SOME FACTORS AFFECTING IN THE GYNECOLOGY DEPARTMENT OF QUANG NGAI PROVINCE’S OBSTETRICS AND CHILDREN’S HOSPITAL IN 2023. Vietnam Medical Journal, 527(1B). https://doi.org/10.51298/vmj.v527i1B.5803

WOMEN'S SATISFACTION AND SOME FACTORS AFFECTING IN THE GYNECOLOGY DEPARTMENT OF QUANG NGAI PROVINCE'S OBSTETRICS AND CHILDREN'S HOSPITAL IN 2023

Thị Thanh Võ1,, Quốc Lâm Trần2
1 Obstetrics and Pediatrics Hospital of Quang Ngai
2 HUPH

Main Article Content

Abstract

Objectives: Describe the satisfaction of pregnant women and analyze some influencing factors at the obstetrics and gynecology department of Quang Ngai Province Children's Hospital in 2023 from January 2023 to June 2023. Method: A cross-sectional descriptive study combining quantitative and qualitative research on 210 pregnant women at the Department of Obstetrics and Gynecology, Hospital for Obstetrics and Gynecology, Quang Ngai Province, and in-depth interviews with 01 hospital leader, 01 department head, 01 nursing room leader, 06 pregnant women and discussed in 2 groups: 01 group of doctors and 01 group of midwives. Result: Overall satisfaction rate 91.1%. Satisfaction rate for each aspect: accessibility 96.2%; examination and hospitalization process 95.7%; providing information, communication and consulting 95.2%; facilities and service facilities 81.4%; professional attitude of medical staff 91.0%; professional capacity of medical staff 99.0%; 97.6% hospital stay. Finding factors affecting satisfaction: age group; medical human resources; facilities and service facilities; procedures for examination, hospitalization and service access; communication, information and consulting; medical finance. Conclusion: Maternal satisfaction is quite high. Based on influencing factors to have suitable solutions

Article Details

Keywords

Satisfaction, maternity

References

1. Nguyễn Thị Bông (2017) "Sự hài lòng của sản phụ sinh thường và các yếu tố ảnh hưởng đến dịch vụ chăm sóc tại bệnh viện quận Thủ Đức năm 2017". Đại học y tế công cộng, tr.54.
2. Phạm Thị Kim Chi (2019) "Khảo sát sự hài lòng của sản phụ tại khoa sản thuộc bệnh viện quận Thủ Đức, thành phố Hồ Chí Minh năm 2019". Đại học Y dược thành phố Hồ Chí Minh, tr.64.
3. Bazant E. S., Koenig M. A. (2009) "Women's satisfaction with delivery care in Nairobi's informal settlements". Int J Qual Health Care, 21 (2), pp.79-86.
4. Belanger-Levesque M. N., Pasquier M., Roy-Matton N., Blouin S., Pasquier J. C. (2014) "Maternal and paternal satisfaction in the delivery room: a cross-sectional comparative study". BMJ Open, 4 (2), pp.4-13.
5. Mekonnen M. E., Yalew W. A., Anteneh Z. A. (2015) "Women’s satisfaction with childbirth care in Felege Hiwot Referral Hospital, Bahir Dar city, Northwest Ethiopia, 2014: cross sectional study". BMC Research Notes, 8 (528), pp.1-7.
6. Mohammad K. I., Alafi K. K., Mohammad A. I., Gamble J., Creedy D. (2014) "Jordanian women's dissatisfaction with childbirth care". Int Nurs Rev, 61 (2), pp.278-284.
7. Panth A, Kafle P (2018) "Maternal Satisfaction on Delivery Service among Postnatal Mothers in a Government Hospital, Mid-Western Nepal". Obstet Gynecol Int, 2018, pp.2-11.
8. Tayelgn A., Zegeye D. T., Kebede Y (2011) "Mothers' satisfaction with referral hospital delivery service in Amhara Region, Ethiopia". BMC Pregnancy Childbirth, 11, pp. 1-7.