SỰ HÀI LÒNG VỚI CÔNG VIỆC CỦA NHÂN VIÊN Y TẾ TẠI BỆNH VIỆN Y HỌC CỔ TRUYỀN TRUNG ƯƠNG VÀ CÁC YẾU TỐ ẢNH HƯỞNG NĂM 2023

Abstract

Objective: Describe the job satisfaction of medical staff at the National Traditional Medicine Hospital in 2023. Research methodology: Research  with  analysis, combining quantitative with qualitative, sequence. The quantitative study using a set of survey questionnaires issued by the Ministry of Health in 2015 together with Official Letter No. 1334/KCB-QLCL of the Medical Examination and Treatment Administration had a total of 471 health workers selected to participate in the study. Qualitative research purposefully selects subjects to conduct in-depth interviews on a number of factors affecting the job satisfaction of health workers. Use SPSS 20.0 software to describe GPA, standard deviation, use testing when squared to find out relevant factors. Results: The satisfaction rate of each subsection was over 90%, of which the highest was the subsection on facilitating medical staff to improve their professional qualifications with    95.3% and the lowest was satisfaction with the assigned workload. The overall job satisfaction, learning opportunities and advancement of healthcare workers was 91.5%. However, comments also said that the shortage of medicines and supplies used for patients makes it difficult for health workers. Partly psychological effects, causing psychological depression and stress when having to explain to patients. This negatively affects the satisfaction of healthcare workers. Conclusion: Hospital leaders need to take appropriate interventions such as: Supplementing policies, rewards and incentives for medical staff working during holidays and Tet. In addition, it is necessary to have a mechanism to attract and retain qualified human resources, groups of health workers under 35 years old, with difficult family circumstances.