PHÂN TÍCH MỘT SỐ KỸ NĂNG THỰC HÀNH CỦA NGƯỜI BÁN LẺ THUỐC TẠI CÁC NHÀ THUỐC TRÊN ĐỊA BÀN TỈNH VĨNH PHÚC 2020

Abstract

Purpose: Analysis of several drug retail practice skills at pharmacies in Vinh Phuc province in 2020. Objective: People who purchase drugs at GPP pharmacies in Vinh Phuc province. Method: Cross-sectional descriptive study. Results: 72.12% of buyers were asked about drug users, 74.12% of buyers were asked to describe symptoms and conditions. Additionally, the proportion of questions about prescription and prescription validation is relatively low (25.88% and 10.09% respectively). The exploitation of other customer information is still limited, under which only 25.88% of buyers were asked about the drugs being used. 62.28% of buyers were advised on how to prevent disease, while the ratio for buyers who were advised on the suitable drugs with their financial capacity was 52.19%, and 50,44% of buyers were counseled on lifestyle and nutrition. Meanwhile, 78.07% of buyers were instructed on how to use the drugs, 79.82% of buyers were instructed about the time to use the drugs, and 78,95% of buyers were written the instructions for using the drugs on the drug boxes/blister packs. Conclusion: The majority of customers receive 2-3 questions, and although customer consultation is undertaken quite adequately, the rate is still not high. Instruction for using drugs is carried out by the majority of drug sellers with the highest rate and frequency. For customers who does not have a prescription, the rate of checking, counseling, and guidance are higher than those who have a prescription.