CĂNG THẲNG VÀ CHIẾN LƯỢC ỨNG PHÓ VỚI CĂNG THẲNG CỦA NHÂN VIÊN Y TẾ TẠI BỆNH VIỆN ĐẠI HỌC Y DƯỢC THÀNH PHỐ HỒ CHÍ MINH NĂM 2023

Abstract

Introduction: Healthcare for healthcare workers is a crucial concern, and evaluating the current status of stress and coping strategies among this group is of paramount importance. Methods:  A cross-sectional descriptive study was conducted on healthcare workers at the University Medical Center Ho Chi Minh City from February to July 2023. The study aimed to determine the prevalence of stress using the Perceived Stress Scale and assess coping strategies using the Brief-COPE scale. Results:  Analysis of data from 493 healthcare workers revealed an overall stress prevalence of 21.7%. This was further broken down into 12.7% among physicians, 26.1% among pharmacists, nurses, technicians, and midwives, and 18.5% among administrative staff. Among the 107 stressed participants, the most frequently used coping strategy was emotion-focused coping (score of 2.93 ± 0.41), while the least used coping strategy was avoidance coping (score of 2.47 ± 0.42). Factors associated with stress included age, educational level, professional qualifications, marital status, parental status, workload, staffing shortages, and supervisory support. Conclusions: The prevalence of stress among healthcare workers was moderate, with the majority utilizing emotion-focused coping strategies. Therefore, it is recommended to implement support programs, particularly for nurses and administrative staff, especially those aged under 30.