NURSES’ PERCEPTIONS TOWARD WORKPLACE VIOLENCE MANAGEMENT IN HEALTH SECTORS

Nguyễn Hoàng Long1,
1 College of Health Sciences - VinUniversity

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Abstract

Objective: to describe nurses’ perceptions about management of violence in their workplaces. Methods: A cross-sectional descriptive study was conducted on 201 nurses, who were attending training courses at Thai Nguyen University of Medicine and Pharmacy. Data was collected by self-administered questionnaires. Results: 54.7% of respondents reported that their institutions have procedures to manage workplace violence, while some others declared no (18.4%) or did not know (26.9%). 22,9% nurses who witnessed/experienced violence asserted that either “their hospitals took no interventions” or “did not know whether the hospital take any interventions” after the incidents. Notably, 14,9% of nurses who reported to know the hospitals’ measures were not satisfied with such interventions. Conclusion: Healthcare facilities should develop workplace violence management systems, enhance the awareness of staff about such measures, and improve the effectiveness of interventions managing workplace violence.

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References

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