EMPLOYEES' DEMANDS AND LEVELS OF SATISFACTION AT PRIVATE HEALTH FACILITIES WITH UNESTABLISHED UNIONS
Main Article Content
Abstract
Objective: Describe the level of satisfaction with policies and the needs to join trade unions for the protection of legitimate rights and interests of workers at private health facilities without established trade unions. Method: A cross-sectional descriptive study, quantitative information collection through self-completed questionnaires from 299 employees and group discussions with workers in several health facilities in Hanoi, Ho Chi Minh and Da Nang. Result: The average satisfaction score with the implementation of policies at the unit is >7/10 points. The demand for protection of 15 rights and interests by union representatives fluctuates between 7.2-8.2/10 points. 75% of employees want to join trade unions. Conclusion: In general, employees are relatively satisfied with the implementation of some policies at the unit. The need to be represented to protect the legitimate rights and interests of workers in small and medium-sized private health facilities (general/speciality clinics) in conjunction with the need to join trade unions is very high.
Article Details
Keywords
private medical facility, clinic, unestablished trade union, level of satisfaction, demand, employees
References
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