NGHIÊN CỨU SỰ HÀI LÒNG VỀ CÔNG VIỆC CỦA NHÂN VIÊN KHOA DƯỢC TẠI MỘT SỐ BỆNH VIỆN TRÊN ĐỊA BÀN THÀNH PHỐ CẦN THƠ NĂM 2022 -2023

Abstract

Background: In the context of attracting human resources to private hospitals and brain drain in public hospitals, job satisfaction of medical staff will ensure the maintenance of sufficient human resources. efforts and improve the quality of medical services at medical facilities. Objective: Survey job satisfaction of Pharmacy Department staff at some hospitals in Can Tho City, 2022-2023. Materials and methods: Cross-sectional descriptive study on 303 Pharmacy department staff at 11 public hospitals in Can Tho City who agreed to participate in the study from December 2022 to March /2023. Results: The overall satisfaction rate of Pharmacy Department staff was 73.3%. The satisfaction rate with direct leaders and colleagues accounted for the highest rate at 71.6%, followed by satisfaction with internal regulations, salary, and benefits (64.4%); job satisfaction, learning opportunities, advancement (63.7%), and finally satisfaction with the working environment (61.4%). Among the characteristics, place of residence was the characteristic determined to have a statistically significant relationship with the job satisfaction rate (p = 0.008). Conclusion: More than 1/4 of Pharmacy staff (26.7%) were not satisfied with their jobs. Appropriate remuneration policies and many other policies and measures should be implemented to further enhance employee satisfaction.