ĐÁNH GIÁ SỰ HÀI LÒNG CỦA NGƯỜI BỆNH ĐÁI THÁO ĐƯỜNG VỀ CUNG CẤP SUẤT ĂN CỦA KHOA DINH DƯỠNG BỆNH VIỆN NỘI TIẾT TRUNG ƯƠNG

Abstract

Objective: Evaluating the level of satisfaction of diabetic patients with the meal provision of the Department of Nutrition, Central Endocrine Hospital. Method: A cross-sectional descriptive study on 255 people with diabetes receiving inpatient treatment and using meals at the Central Endocrine Hospital during the period from May 2022 to June 2022. Results: The number of patients who are satisfied and very satisfied with the staff delivering meals in terms of their open, approachable attitude, gentle communication and polite greetings when delivering meals accounts for nearly 90%. 100% of patients are satisfied with the nutritional value and dishes prepared to suit the patient's condition. There were 206 patients who rated the dishes as suitable to their taste, accounting for 80.8%. Most patients are satisfied with the origin of the hospital's foods and food preparation. 100% of patients are satisfied that the food tray has a lid and 82% are satisfied that the tray is clean. 90.2% responded that the hospital provided meals that met over 70% of patients' expectations. Conclusion: Most patients are satisfied with the hospital's food provision