SỰ GẮN KẾT TRONG CÔNG VIỆC CỦA NHÂN VIÊN Y TẾ TẠI BỆNH VIỆN ĐẠI HỌC Y DƯỢC TPHCM

Abstract

Background: Work engagement is a sustainable state of positive emotions, cognition, and motivation for the work being done, measured by three groups of factors: vigor, dedication, and absorption. Research object and method: A cross-sectional study was conducted using a self-completed survey on 1,690 healthcare providers who were working full-time at the University Medical Center, Ho Chi Minh City. The Vietnamese version of the Utrecht Work Engagement Scale (UWES) was used to collect data and aims to determine the work engagement scores of healthcare providers and related factors at the University Medical Center, Ho Chi Minh City. Results: The average UWES score of healthcare providers is 3.90 (SD = 0.91), and the factor with the lowest score was vigor (3.45 ± 1.05). Factors related to UWES (p<0.05) are gender, age, qualifications, occupation, work experience, and professional emotions. Conclusion: Healthcare providers at the University Medical Center in Ho Chi Minh City have a good level of work engagement. Factors related to work engagement are gender, age, qualifications, occupation, work experience, and professional emotions. There should be common activities to promote passion for work and connect employees with the hospital.